Last Updated : 15 - 10 - 25

1. About Us

Business Name: LumoLable
Country of Operation: Australia
Contact Email: lumolabel@gmail.com

LumoLable operates an online store offering wireless label makers and label printing products to customers globally.

2. Use of Our Website

By using our website, you confirm that you:

• Are at least 18 years old or using the website under the supervision of a parent/guardian

• Will not use the site for any unlawful or prohibited activities

• Will provide accurate information when making a purchase

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

3. Products & Descriptions

We make every effort to display our products accurately, including:

• Descriptions

• Features

• Colours

• Images

However, variations may occur due to lighting, screen differences, or supplier updates.
We do not guarantee that product descriptions or content are completely error-free. If a product received is materially different, your remedy may be governed by our Refund & Returns Policy.

4. Pricing & Payment

4.1 Pricing

All prices listed on our website are in the currency displayed at checkout.
Prices may change at any time without notice.

4.2 Payment Methods

We accept:

• Credit and debit cards

• PayPal

• Wix Payments

All payments must be completed before an order is processed.
We do not store or access your full payment details—these are handled securely by third-party payment processors.

5. Order Processing & Fulfilment

5.1 Order Acceptance

Your order is considered accepted once we:

1. Receive your payment

2. Send you an order confirmation email

We reserve the right to refuse or cancel orders due to:

• Item unavailability

• Errors in product information

• Suspected fraud

• Payment issues

5.2 Dropshipping Fulfillment

LumoLable uses trusted third-party suppliers to fulfill and ship orders.
Your shipping details will be shared with our suppliers solely for order fulfillment purposes.

5.3 Shipping

Shipping times and policies are outlined in our Shipping Policy.
Delivery estimates may vary by country and are not guaranteed.

6. International Customers

You are responsible for:

• Checking product compatibility or requirements in your country

• Paying customs duties, taxes, or import fees (where applicable)

We are not responsible for delays caused by customs authorities.

7. Returns, Refunds & Warranty

Our Refund & Returns Policy governs:

• Return eligibility

• Refund processing

• Damaged or defective items

• Warranty timeframes (if applicable)

By purchasing from LumoLable, you agree to the terms set out in that policy.

8. User Accounts

You may create an account to track orders.
You are responsible for:

• Keeping your login details secure

• All activity under your account

We reserve the right to suspend or delete accounts that violate our Terms.

9. Intellectual Property

All content on this website—including text, images, graphics, logos, product descriptions, and layout—is the property of LumoLable or its licensors.

You may not:

• Reproduce

• Distribute

• Modify

• Sell

• Use our content for commercial purposes

without written permission from LumoLable.

10. Limitation of Liability

To the fullest extent permitted by law:

• LumoLable is not liable for indirect, incidental, or consequential damages

• We do not guarantee uninterrupted or error-free website operation

• Product performance may vary based on user environment or usage

Your sole remedy for dissatisfaction with the website is to stop using it.

This limitation does not apply where prohibited by consumer protection laws.

11. Indemnification

You agree to indemnify and hold harmless LumoLable from claims, liabilities, losses, damages, or expenses arising from:

• Your misuse of the website

• Your breach of these Terms

• Violation of laws or third-party rights

12. Third-Party Services

Our website may contain content or links to third-party tools or services, including:

• Payment processors

• Analytics providers

• Shipping carriers

• Wix platform tools

We are not responsible for the privacy practices, accuracy, or content of third-party websites.

13. Privacy & Cookies

Your use of our website is also governed by:

• Privacy Policy

• Cookies Policy

Please review these documents for information on how we collect, use, and protect your data.

14. Governing Law

These Terms are governed by the laws of Australia, without regard to conflict-of-law principles.

International customers agree that disputes will be handled under Australian jurisdiction unless required otherwise by consumer protection laws in their country.

15. Changes to These Terms

We may update or change these Terms at any time.
Changes take effect when posted on this page, and your continued use of the website signifies acceptance.

16. Contact Us

For questions regarding these Terms, please contact:

LumoLable Support Team
Email: lumolabel@gmail.com

Country: Australia

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